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Members Mortgage complaints

Consumers have filed 1 complaint about Members Mortgage since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since August 2021

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 24, 2021

Rank
-

Members Mortgage complaints by month

The busiest month was August 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Members Mortgage answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Members Mortgage problems

Members Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Members MortgageMortgages-0new100%0%-

Compare side by side: Members Mortgage vs Midwest Loan Services · Members Mortgage vs Truhome Solutions · Members Mortgage vs NEXA Mortgage · Members Mortgage vs Hilltop

What people say about Members Mortgage

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Latest Members Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedYes

Questions about Members Mortgage

How many complaints does Members Mortgage have?

Members Mortgage has 1 complaint on record since August 2021, including 0 in the last 12 months and 0 in the last 30 days.

Does Members Mortgage respond to complaints?

Yes. Members Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Members Mortgage?
Is Members Mortgage legit?

Members Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Members Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Members Mortgage?

Complain to Members Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Members Mortgage complaints come from?

Most come from Connecticut (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Members Mortgage

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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