Crypto
Meta Payments crypto complaints
Consumers have filed 79 complaints about Meta Payments's crypto, 70 in the last 12 months. Meta Payments answered 100% on time and closed 6% with relief. See the whole Meta Payments record.
Meta Payments against other crypto exchanges & apps
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 1,231 | 99.5% | 0% |
| 2 | PayPal | 842 | 100% | 38% |
| 3 | Coinbase | 761 | 98.7% | 38% |
| 4 | Robinhood | 362 | 94.2% | 0% |
| 5 | Kraken | 271 | 99.6% | 0% |
| 6 | Winklevoss Exchange | 250 | 100% | 0% |
| 7 | Foris DAX | 161 | 95% | 1% |
| 8 | Chime | 117 | 100% | 5% |
| 9 | Wells Fargo | 77 | 100% | 8% |
| 10 | JPMorgan Chase | 76 | 100% | 5% |
| 11 | Meta Payments | 70 | 100% | 6% |
| 12 | BAM Management US | 57 | 82.5% | 0% |
Latest Meta Payments crypto complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 22, 2026 | Crypto | Other service problem | Explained |
| Jan 21, 2026 | Crypto | Money was not available when promised | Explained |
| Jan 21, 2026 | Crypto | Money was not available when promised | Explained |
| Jan 18, 2026 | Crypto | Unexpected or other fees | Explained |
| Jan 8, 2026 | Crypto | Money was not available when promised | Explained |
| Dec 16, 2025 | Crypto | Other service problem | Explained |
| Dec 8, 2025 | Crypto | Money was not available when promised | Explained |
| Nov 21, 2025 | Crypto | Other service problem | Explained |
| Nov 21, 2025 | Crypto | Other service problem | Explained |
| Nov 17, 2025 | Crypto | Other service problem | Explained |
| Nov 6, 2025 | Crypto | Other service problem | Explained |
| Jun 5, 2025 | Crypto | Other service problem | Explained |
| May 18, 2025 | Crypto | Other transaction problem | Explained |
| Feb 26, 2025 | Crypto | Other transaction problem | Money back |
| Jan 7, 2025 | Crypto | Fraud or scam | Explained |
| Oct 13, 2024 | Crypto | Other service problem | Explained |
| Sep 27, 2024 | Crypto | Other service problem | Explained |
| Jun 15, 2024 | Crypto | Unexpected or other fees | Explained |
| Apr 24, 2024 | Crypto | Fraud or scam | Explained |
Your rights with crypto exchanges & apps
Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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