Auto loans & leases
Model Finance auto loans & leases complaints
Consumers have filed 9 complaints about Model Finance's auto loans & leases, 1 in the last 12 months. Model Finance answered 0% on time and closed - with relief. See the whole Model Finance record.
Model Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Model Finance | 1 | 0% | - |
Latest Model Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 13, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | No timely reply |
| Aug 20, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 22, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Fixed |
| Mar 9, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 10, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 14, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Fixed |
| Aug 22, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
| Oct 29, 2013 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 6, 2013 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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