Complaint log
Model Finance complaint log
The newest complaints about Model Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 13, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | No timely reply |
| May 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Apr 10, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | No timely reply |
| Feb 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Dec 15, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Dec 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Nov 25, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Nov 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Aug 20, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 6, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 5, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 23, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 23, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 10, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Apr 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Apr 7, 2025 | Payday & personal loans | Problem when making payments | Fixed |
| Mar 22, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Fixed |
| Mar 18, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 9, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Mar 4, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 18, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 24, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 10, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 18, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 4, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 21, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 7, 2020 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 14, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Fixed |
| Mar 30, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Mar 2, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Feb 9, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 4, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 26, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| May 26, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Mar 15, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 7, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 28, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 30, 2017 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| May 31, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 22, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
| Oct 29, 2013 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 6, 2013 | Auto loans & leases | Problems when you are unable to pay | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works