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Complaint log

MOHELA complaint log

The newest complaints about MOHELA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWIIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Nov 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledIAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCOIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanIAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerProblem with customer servicePAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAIn progressYes
Nov 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMIIn progressYes
Nov 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeFLIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerProblem with customer serviceWAExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledINIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerProblem with customer serviceNEIn progressYes
Nov 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Nov 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMSIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNJIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCOIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Nov 2, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeIAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledLAExplainedYes
Nov 2, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTNExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAIn progressYes
Nov 2, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeIAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMOIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanVAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Nov 2, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLIn progressYes
Nov 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAIn progressYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCIn progressYes
Nov 2, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMIIn progressYes
Nov 2, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJIn progressYes
Nov 2, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysGAIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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