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Complaint log

MOHELA complaint log

The newest complaints about MOHELA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCIn progressYes
Nov 6, 2026Student loansStruggling to repay your loanProblem with your payment planPAIn progressYes
Nov 6, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNYIn progressYes
Nov 6, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 5, 2026Student loansStruggling to repay your loanProblem with your payment planAZIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceTXIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMEExplainedYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVTIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMTIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOHIn progressYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Nov 5, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOKIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAIn progressYes
Nov 5, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCTExplainedYes
Nov 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLIn progressYes
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledALIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedRIIn progressYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Nov 4, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeALIn progressYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYIn progressYes
Nov 4, 2026Student loansIncorrect information on your reportAccount information incorrectCAIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYIn progressYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAIn progressYes
Nov 4, 2026Student loansIncorrect information on your reportAccount status incorrectILIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledIAExplainedYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledKYIn progressYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCIn progressYes
Nov 4, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNJIn progressYes
Nov 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOHIn progressYes
Nov 4, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNCIn progressYes
Nov 4, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYIn progressYes
Nov 4, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeILIn progressYes
Nov 4, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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