Credit reporting
MOHELA credit reporting complaints
Consumers have filed 4,918 complaints about MOHELA's credit reporting, 1,557 in the last 12 months (-25%). MOHELA answered 34.9% on time and closed 7% with relief. See the whole MOHELA record.
MOHELA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | MOHELA | 1,557 | 34.9% | 7% |
Latest MOHELA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Sep 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 19, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | In progress |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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