Credit reporting
MOHELA credit reporting complaints
Consumers have filed 4,918 complaints about MOHELA's credit reporting, 1,557 in the last 12 months (-25%). MOHELA answered 34.9% on time and closed 7% with relief. See the whole MOHELA record.
MOHELA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | MOHELA | 1,557 | 34.9% | 7% |
Latest MOHELA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | In progress |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 13, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | No timely reply |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Sep 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Sep 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Sep 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Sep 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 10, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | No timely reply |
| Sep 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | No timely reply |
| Sep 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Sep 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Sep 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Sep 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | No timely reply |
| Sep 7, 2026 | Credit reporting | Problem with fraud alerts or security freezes | No timely reply |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Sep 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Sep 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about MOHELA
No comments yet. Start the conversation - questions are welcome too.