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Complaint log

MoneyGram complaint log

The newest complaints about MoneyGram, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 26, 2026Money transfers & appsOther transaction problemILExplainedYes
Aug 24, 2026Money transfers & appsMoney was not available when promisedILIn progressYes
Aug 21, 2026Money transfers & appsOther transaction problemCAExplainedYes
Aug 20, 2026Money transfers & appsOther transaction problemCAExplainedYes
Aug 19, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Aug 19, 2026Money transfers & appsFraud or scamPAExplainedYes
Aug 19, 2026Money transfers & appsOther transaction problemTXExplainedYes
Aug 18, 2026Money transfers & appsLost or stolen money orderCAExplainedYes
Aug 17, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Aug 15, 2026Money transfers & appsLost or stolen money orderGAExplainedYes
Aug 13, 2026Money transfers & appsOther transaction problemCAMoney backYes
Aug 12, 2026Money transfers & appsOther transaction problemGAExplainedYes
Aug 11, 2026Money transfers & appsFraud or scam-ExplainedYes
Aug 11, 2026CryptoOther transaction problemFLMoney backYes
Aug 10, 2026Money transfers & appsOther transaction problemCAMoney backYes
Aug 9, 2026Money transfers & appsFraud or scamFLMoney backYes
Aug 8, 2026Money transfers & appsOther transaction problemTXExplainedYes
Aug 8, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
Aug 5, 2026Money transfers & appsMoney was not available when promisedOHExplainedYes
Jul 31, 2026Money transfers & appsOther service problemNYExplainedYes
Jul 30, 2026Credit cardsOther features, terms, or problemsOther problemMAExplainedYes
Jul 30, 2026Money transfers & appsOther transaction problemKSExplainedYes
Jul 29, 2026Money transfers & appsOther transaction problemOHMoney backYes
Jul 29, 2026Money transfers & appsOther transaction problemNYExplainedYes
Jul 27, 2026Money transfers & appsOther transaction problemNJExplainedYes
Jul 27, 2026Money transfers & appsMoney was not available when promisedMIExplainedYes
Jul 22, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Jul 21, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Jul 20, 2026Money transfers & appsOther transaction problemCTExplainedYes
Jul 18, 2026Money transfers & appsMoney was not available when promisedNVExplainedYes
Jul 15, 2026Money transfers & appsOther transaction problemCTMoney backYes
Jul 15, 2026Money transfers & appsOther transaction problemORMoney backYes
Jul 15, 2026Money transfers & appsFraud or scamFLExplainedYes
Jul 14, 2026Money transfers & appsFraud or scamILExplainedYes
Jul 10, 2026Money transfers & appsOther service problemCAExplainedYes
Jul 9, 2026Money transfers & appsFraud or scamFLExplainedYes
Jul 9, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Jul 7, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Jul 6, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Jul 3, 2026Money transfers & appsOther transaction problemOKExplainedYes
Jun 29, 2026Money transfers & appsOther transaction problemGAExplainedYes
Jun 27, 2026Money transfers & appsLost or stolen money orderALExplainedYes
Jun 26, 2026Money transfers & appsMoney was not available when promisedOHExplainedYes
Jun 23, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Jun 22, 2026Money transfers & appsFraud or scamFLExplainedYes
Jun 18, 2026Money transfers & appsOther transaction problemNYMoney backYes
Jun 17, 2026Money transfers & appsFraud or scamVAExplainedYes
Jun 12, 2026Money transfers & appsOther transaction problemMDExplainedYes
Jun 11, 2026Money transfers & appsOther transaction problemCOExplainedYes
Jun 5, 2026Money transfers & appsOther transaction problemCAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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