Mortgages
Monterey Financial Services mortgages complaints
Consumers have filed 10 complaints about Monterey Financial Services's mortgages, 2 in the last 12 months. Monterey Financial Services answered 100% on time and closed 0% with relief. See the whole Monterey Financial Services record.
Monterey Financial Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Monterey Financial Services | 2 | 100% | 0% |
Latest Monterey Financial Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 16, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 11, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 3, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Sep 17, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 15, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Dec 12, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Aug 6, 2014 | Mortgages | Settlement process and costs | Explained |
| May 27, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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