Complaint log
Moon complaint log
The newest complaints about Moon, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 6, 2025 | Crypto | Other transaction problem | Money back |
| Nov 3, 2025 | Crypto | Fraud or scam | Explained |
| May 29, 2025 | Crypto | Other transaction problem | Money back |
| Feb 12, 2025 | Crypto | Fraud or scam | Explained |
| Apr 3, 2024 | Crypto | Fraud or scam | Explained |
| Nov 15, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 13, 2023 | Crypto | Fraud or scam | Explained |
| Jul 22, 2022 | Crypto | Fraud or scam | Explained |
| Jul 2, 2022 | Crypto | Fraud or scam | Explained |
| Jun 21, 2022 | Crypto | Fraud or scam | Explained |
| Nov 11, 2020 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works