Mortgage company · complaint record
Mortgage Financial Services complaints
Consumers have filed 2 complaints about Mortgage Financial Services since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 26, 2022
Mortgage Financial Services complaints by month
The busiest month was January 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Financial Services answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Mortgage Financial Services problems
Mortgage Financial Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage Financial ServicesMortgages | - | 0 | - |
Compare side by side: Mortgage Financial Services vs Midwest Loan Services · Mortgage Financial Services vs Truhome Solutions · Mortgage Financial Services vs NEXA Mortgage · Mortgage Financial Services vs Hilltop
What people say about Mortgage Financial Services
All experiencesNo experiences with Mortgage Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 26, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 29, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Mortgage Financial Services
How many complaints does Mortgage Financial Services have?
Mortgage Financial Services has 2 complaints on record since January 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage Financial Services respond to complaints?
Yes. Mortgage Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Financial Services?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Mortgage Financial Services legit?
Mortgage Financial Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Financial Services?
Complain to Mortgage Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Financial Services complaints come from?
Most come from Arkansas (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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