Mortgage company · complaint record
Mortgage.Shop complaints
Filed under Mortgage.Shop LLC
Consumers have filed 1 complaint about Mortgage.Shop since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is credit decision / Underwriting.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 10, 2015
Mortgage.Shop complaints by month
The busiest month was July 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage.Shop answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Mortgage.Shop problems
Mortgage.Shop compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage.ShopMortgages | - | 0 | - |
Compare side by side: Mortgage.Shop vs Midwest Loan Services · Mortgage.Shop vs Truhome Solutions · Mortgage.Shop vs NEXA Mortgage · Mortgage.Shop vs Hilltop
What people say about Mortgage.Shop
All experiencesNo experiences with Mortgage.Shop yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage.Shop complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 10, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Questions about Mortgage.Shop
How many complaints does Mortgage.Shop have?
Mortgage.Shop has 1 complaint on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage.Shop respond to complaints?
Yes. Mortgage.Shop answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage.Shop?
The most common problems are credit decision / Underwriting (1).
Is Mortgage.Shop legit?
Mortgage.Shop is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage.Shop legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage.Shop?
Complain to Mortgage.Shop in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage.Shop complaints come from?
Most come from Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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