Mortgage company · complaint record
Motto Mortgage Coastal complaints
Consumers have filed 1 complaint about Motto Mortgage Coastal since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since January 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 2, 2026
Most complained-about mortgage lenders & servicers
Motto Mortgage Coastal complaints by month
The busiest month was January 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Motto Mortgage Coastal answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Motto Mortgage Coastal problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Motto Mortgage Coastal compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Motto Mortgage CoastalMortgages | - | 1 | - |
Compare side by side: Motto Mortgage Coastal vs Midwest Loan Services · Motto Mortgage Coastal vs Truhome Solutions · Motto Mortgage Coastal vs NEXA Mortgage · Motto Mortgage Coastal vs Hilltop
What people say about Motto Mortgage Coastal
All experiencesNo experiences with Motto Mortgage Coastal yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Motto Mortgage Coastal complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
Questions about Motto Mortgage Coastal
How many complaints does Motto Mortgage Coastal have?
Motto Mortgage Coastal has 1 complaint on record since January 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Motto Mortgage Coastal respond to complaints?
Yes. Motto Mortgage Coastal answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Motto Mortgage Coastal?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Motto Mortgage Coastal legit?
Motto Mortgage Coastal is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Motto Mortgage Coastal legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Motto Mortgage Coastal?
Complain to Motto Mortgage Coastal in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Motto Mortgage Coastal complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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