Debt collection
Mr. Cooper debt collection complaints
Consumers have filed 457 complaints about Mr. Cooper's debt collection, 18 in the last 12 months (-76%). Mr. Cooper answered 100% on time and closed 0% with relief. See the whole Mr. Cooper record.
Mr. Cooper against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Mr. Cooper | 18 | 100% | 0% |
Latest Mr. Cooper debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 23, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 1, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Dec 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 19, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 15, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 7, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 25, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 10, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 31, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 23, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 17, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 25, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 24, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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