Mortgage company · complaint record
My City Home Loans complaints
Filed under My City Home Loans, Inc.
Consumers have filed 1 complaint about My City Home Loans since 2026, 1 of them in the last 12 months. It answered 0% on time. The most common problem is credit monitoring or identity theft protection services.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- #365 of 595
Since August 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 14, 2026
Most complained-about mortgage lenders & servicers
My City Home Loans complaints by month
The busiest month was August 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How My City Home Loans answered all time
- Untimely response1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top My City Home Loans problems
Inside "Credit monitoring or identity theft protection services"
- Didn't receive services that were advertised 1
My City Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | My City Home LoansMortgages | - | 1 | - |
Compare side by side: My City Home Loans vs Midwest Loan Services · My City Home Loans vs Truhome Solutions · My City Home Loans vs NEXA Mortgage · My City Home Loans vs Hilltop
What people say about My City Home Loans
All experiencesNo experiences with My City Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest My City Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 14, 2026 | Mortgages | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | No timely reply |
Questions about My City Home Loans
How many complaints does My City Home Loans have?
My City Home Loans has 1 complaint on record since August 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does My City Home Loans respond to complaints?
Yes. My City Home Loans answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with My City Home Loans?
The most common problems are credit monitoring or identity theft protection services (1).
Is My City Home Loans legit?
My City Home Loans is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is My City Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against My City Home Loans?
Complain to My City Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most My City Home Loans complaints come from?
Most come from Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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