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Debt collector · complaint record

National Account Services Group complaints

Consumers have filed 16 complaints about National Account Services Group since 2016, none in the last 12 months. It answered 31.2% on time and closed 0% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
16

Since February 2016

Last 12 months
0

new vs the year before

Answered on time
31.2%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Feb 26, 2022

Rank
-

National Account Services Group complaints by month

The busiest month was February 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How National Account Services Group answered all time

  • Closed with explanation531.2%
  • Untimely response1168.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What National Account Services Group complaints are about

  • Debt collection1381%
  • Credit reporting213%
  • Auto loans & leases16%

Top National Account Services Group problems

Inside "Communication tactics"

  • Frequent or repeated calls 3
  • You told them to stop contacting you, but they keep trying 2
  • Threatened to take legal action 2

Where National Account Services Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (3), South Carolina (2), Washington (2), Texas (1), Colorado (1).

National Account Services Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8National Account Services GroupDebt collection-0new31.2%0%-

Compare side by side: National Account Services Group vs Green Square · National Account Services Group vs EMoneyUSA · National Account Services Group vs Mullooly Jeffrey Rooney & Flynn · National Account Services Group vs Credit World Services

What people say about National Account Services Group

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Latest National Account Services Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 26, 2022Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMINo timely replyNo
Jan 22, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCANo timely replyNo
Nov 17, 2021Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCANo timely replyNo
Oct 22, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseWANo timely replyNo
Jan 22, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursDENo timely replyNo
Nov 4, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseMSNo timely replyNo
Feb 16, 2019Debt collectionCommunication tacticsFrequent or repeated callsTXNo timely replyNo
May 10, 2018Debt collectionCommunication tacticsFrequent or repeated callsSCExplainedYes
Apr 9, 2018Debt collectionAttempts to collect debt not owedDebt was paidCTExplainedYes
Feb 18, 2018Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNJNo timely replyNo
Jan 25, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWAExplainedYes
Nov 30, 2017Debt collectionCommunication tacticsFrequent or repeated callsCOExplainedYes

Questions about National Account Services Group

How many complaints does National Account Services Group have?

National Account Services Group has 16 complaints on record since February 2016, including 0 in the last 12 months and 0 in the last 30 days.

Does National Account Services Group respond to complaints?

Yes. National Account Services Group answered 31.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with National Account Services Group?
Is National Account Services Group legit?

National Account Services Group is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is National Account Services Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against National Account Services Group?

Complain to National Account Services Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most National Account Services Group complaints come from?

Most come from California (3), South Carolina (2), Washington (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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