Nationwide Biweekly Administration against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Nationwide Biweekly Administration | 0 | new | - | - | 106 |
Every mortgage company ranked
Latest Nationwide Biweekly Administration mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 22, 2020 | Mortgages | Trouble during payment process | MD | No timely reply | No |
| May 3, 2019 | Mortgages | Trouble during payment process | NM | No timely reply | No |
| Jan 10, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 23, 2017 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Jul 20, 2017 | Mortgages | Trouble during payment process | UT | Explained | Yes |
| Apr 17, 2017 | Mortgages | Loan servicing, payments, escrow account | PA | Explained | Yes |
| Mar 27, 2017 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Jan 13, 2017 | Mortgages | Loan servicing, payments, escrow account | IN | Explained | Yes |
| Aug 12, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jul 14, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jul 11, 2016 | Mortgages | Loan servicing, payments, escrow account | AZ | Explained | Yes |
| Jul 8, 2016 | Mortgages | Loan servicing, payments, escrow account | MO | Explained | Yes |
| Apr 19, 2016 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Apr 19, 2016 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | Yes |
| Apr 13, 2016 | Mortgages | Loan servicing, payments, escrow account | VA | Explained | Yes |
| Mar 4, 2016 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Mar 2, 2016 | Mortgages | Loan servicing, payments, escrow account | PA | Explained | Yes |
| Feb 26, 2016 | Mortgages | Loan servicing, payments, escrow account | MD | Explained | Yes |
| Feb 13, 2016 | Mortgages | Loan servicing, payments, escrow account | CT | Explained | Yes |
| Feb 6, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Feb 1, 2016 | Mortgages | Loan servicing, payments, escrow account | SC | Explained | Yes |
| Feb 1, 2016 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Jan 27, 2016 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Jan 20, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jan 15, 2016 | Mortgages | Settlement process and costs | NC | Explained | Yes |
| Jan 13, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jan 10, 2016 | Mortgages | Loan servicing, payments, escrow account | MN | Explained | Yes |
| Jan 8, 2016 | Mortgages | Loan servicing, payments, escrow account | GA | Explained | No |
| Jan 6, 2016 | Mortgages | Loan servicing, payments, escrow account | MN | Explained | No |
| Jan 6, 2016 | Mortgages | Loan servicing, payments, escrow account | AZ | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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