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Complaint log

Net Pay Advance complaint log

The newest complaints about Net Pay Advance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 14, 2025Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Feb 3, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAMoney backYes
Jan 14, 2025Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Jan 6, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountCAExplainedYes
Dec 11, 2024Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
Dec 6, 2024Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Dec 4, 2024Payday & personal loansReceived a loan you didn't apply forTNExplainedYes
Dec 2, 2024Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 19, 2024Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
Sep 11, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftMOExplainedYes
Sep 9, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 21, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftUTExplainedYes
Jul 31, 2024Payday & personal loansReceived a loan you didn't apply forTNExplainedYes
Jul 26, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jul 18, 2024Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
May 1, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Feb 15, 2024Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Dec 30, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXMoney backYes
Dec 28, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 16, 2023Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Jul 18, 2023Payday & personal loansReceived a loan you didn't apply forCAMoney backYes
May 27, 2023Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Dec 14, 2022Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 8, 2022Payday & personal loansCan't stop withdrawals from your bank accountTXFixedYes
Jun 13, 2022Payday & personal loansWas approved for a loan, but didn't receive the moneyCAMoney backYes
Mar 25, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Nov 22, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 14, 2021Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Dec 4, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountTXMoney backYes
Oct 18, 2019Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Apr 5, 2019Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 2, 2018Payday & personal loansStruggling to pay your loanTXExplainedYes
Aug 2, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXMoney backYes
May 31, 2018Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
May 4, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountTXMoney backYes
Apr 23, 2018Payday & personal loansReceived a loan you didn't apply for-FixedYes
Feb 27, 2018Payday & personal loansReceived a loan you didn't apply forNVMoney backYes
Oct 11, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXFixedYes
Aug 17, 2017Credit reportingIncorrect information on your reportPublic record information inaccurateCAFixedYes
Jan 19, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineTXMoney backNo
Sep 13, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidCAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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