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Complaint log

Net Pay Advance complaint log

The newest complaints about Net Pay Advance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Oct 15, 2026Payday & personal loansProblem with additional add-on products or servicesKSExplainedYes
Sep 30, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Sep 21, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Sep 8, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Aug 15, 2026Payday & personal loansProblem when making paymentsLAMoney backYes
Aug 7, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Jul 31, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jun 12, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Jun 11, 2026Payday & personal loansProblem with cash advanceLAExplainedYes
Jun 10, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Jun 9, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyLAMoney backYes
Jun 1, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountOHExplainedYes
May 28, 2026Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
May 28, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyWIExplainedYes
May 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
May 27, 2026Payday & personal loansReceived a loan you didn't apply forWIExplainedYes
Apr 9, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXMoney backYes
Apr 6, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Mar 5, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialCAExplainedYes
Feb 26, 2026Payday & personal loansProblem when making paymentsLAExplainedYes
Feb 21, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Feb 13, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Feb 10, 2026Payday & personal loansProblem with the payoff process at the end of the loanUTExplainedYes
Jan 31, 2026Payday & personal loansReceived a loan you didn't apply for-ExplainedYes
Jan 29, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jan 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jan 8, 2026Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Jan 2, 2026Payday & personal loansStruggling to pay your loanMOExplainedYes
Dec 29, 2025Payday & personal loansStruggling to pay your loanMOExplainedYes
Oct 24, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes
Oct 23, 2025Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsCAExplainedYes
Oct 21, 2025Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Sep 30, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyCAExplainedYes
Sep 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Sep 16, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Sep 14, 2025Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
Aug 7, 2025Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Jul 26, 2025Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Jul 2, 2025Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Jun 25, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitTXExplainedYes
Jun 17, 2025Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
May 26, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
May 13, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
May 13, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Apr 23, 2025Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Apr 21, 2025Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Mar 27, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Mar 26, 2025Payday & personal loansStruggling to pay your loanCAExplainedYes
Feb 21, 2025Payday & personal loansReceived a loan you didn't apply forTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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