Mortgages
Nexera mortgages complaints
Consumers have filed 8 complaints about Nexera's mortgages, 1 in the last 12 months. Nexera answered 100% on time and closed 0% with relief. See the whole Nexera record.
Nexera against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Nexera | 1 | 100% | 0% |
Latest Nexera mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 22, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 10, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 28, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jan 29, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Dec 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Aug 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 10, 2016 | Mortgages | Credit decision / Underwriting | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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