Mortgage company · complaint record
Nexera complaints
Filed under Nexera Holding LLC
Consumers have filed 10 complaints about Nexera since 2016, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since December 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 22, 2026
Most complained-about mortgage lenders & servicers
Nexera complaints by month
The busiest month was December 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Nexera answered all time
- Closed with monetary relief110%
- Closed with non-monetary relief110%
- Closed with explanation770%
- Untimely response110%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Nexera complaints are about
Top Nexera problems
Inside "Closing on a mortgage"
- Changes in loan terms during or after closing 2
- Closing disclosure or other related disclosures 1
Where Nexera complaints come from
Most complaints: Arizona (2), California (2), Texas (2), Washington (1), Georgia (1).
Nexera compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | NexeraMortgages | - | 1 | - |
Compare side by side: Nexera vs Midwest Loan Services · Nexera vs Truhome Solutions · Nexera vs NEXA Mortgage · Nexera vs Hilltop
What people say about Nexera
All experiencesNo experiences with Nexera yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Nexera complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 22, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 5, 2025 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | No timely reply |
| Aug 10, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Apr 3, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 28, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jan 29, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Dec 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Aug 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 10, 2016 | Mortgages | Credit decision / Underwriting | Money back |
Questions about Nexera
How many complaints does Nexera have?
Nexera has 10 complaints on record since December 2016, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Nexera respond to complaints?
Yes. Nexera answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Nexera?
The most common problems are closing on a mortgage (3), applying for a mortgage or refinancing an existing mortgage (3), problem with a company's investigation into an existing issue (1).
Is Nexera legit?
Nexera is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nexera legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Nexera?
Complain to Nexera in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Nexera complaints come from?
Most come from Arizona (2), California (2), Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Nexera
No comments yet. Start the conversation - questions are welcome too.