Complaint log
NY Community Financial complaint log
The newest complaints about NY Community Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 31, 2026 | Money transfers & apps | Money was not available when promised | No timely reply |
| May 23, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Apr 23, 2026 | Money transfers & apps | Lost or stolen money order | Explained |
| Apr 9, 2026 | Money transfers & apps | Unexpected or other fees | Explained |
| Feb 12, 2026 | Money transfers & apps | Lost or stolen money order | Explained |
| Feb 12, 2026 | Money transfers & apps | Lost or stolen money order | Explained |
| Jun 4, 2025 | Money transfers & apps | Problem with customer service | Explained |
| Mar 29, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Oct 24, 2023 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works