Credit reporting
ONLINE Information Services credit reporting complaints
Consumers have filed 792 complaints about ONLINE Information Services's credit reporting, 240 in the last 12 months (+40%). ONLINE Information Services answered 100% on time and closed 23% with relief. See the whole ONLINE Information Services record.
ONLINE Information Services against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | ONLINE Information Services | 240 | 100% | 23% |
Latest ONLINE Information Services credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 26, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Aug 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Aug 18, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 23, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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