Credit reporting
ONLINE Information Services credit reporting complaints
Consumers have filed 792 complaints about ONLINE Information Services's credit reporting, 240 in the last 12 months (+40%). ONLINE Information Services answered 100% on time and closed 23% with relief. See the whole ONLINE Information Services record.
ONLINE Information Services against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | ONLINE Information Services | 240 | 100% | 23% |
Latest ONLINE Information Services credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Oct 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Oct 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 26, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Fixed |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Sep 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Sep 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Aug 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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