Lender · complaint record
Onward Credit complaints
Filed under Onward Credit Holdings, LLC
Consumers have filed 10 complaints about Onward Credit since 2016, none in the last 12 months. It answered 90% on time and closed 70% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 90%
- Closed with relief
- 70%
- Last 30 days
- 0
- Rank
- -
Since March 2016
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jan 28, 2019
Onward Credit complaints by month
The busiest month was February 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Onward Credit answered all time
- Closed with monetary relief770%
- Closed with explanation330%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Onward Credit complaints are about
Top Onward Credit problems
Onward Credit compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Onward CreditPayday & personal loans | - | 0 | - |
Compare side by side: Onward Credit vs SoLo Funds · Onward Credit vs AAA Auto Title Loans · Onward Credit vs Powerpay · Onward Credit vs AmeriCash
What people say about Onward Credit
All experiencesNo experiences with Onward Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Onward Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 28, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Dec 5, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 17, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| May 16, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Money back |
| Dec 6, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Jun 16, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Feb 8, 2017 | Payday & personal loans | Can't contact lender | Money back |
| Feb 2, 2017 | Payday & personal loans | Charged fees or interest I didn't expect | Explained |
| Oct 19, 2016 | Payday & personal loans | Can't stop charges to bank account | Money back |
| Mar 19, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | Money back |
Questions about Onward Credit
How many complaints does Onward Credit have?
Onward Credit has 10 complaints on record since March 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Onward Credit respond to complaints?
Yes. Onward Credit answered 90% of its complaints on time (within 15 days) and closed 70% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Onward Credit?
The most common problems are charged fees or interest you didn't expect (3), struggling to pay your loan (2), charged fees or interest I didn't expect (2).
Is Onward Credit legit?
Onward Credit is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Onward Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Onward Credit?
Complain to Onward Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Onward Credit complaints come from?
Most come from Virginia (6), Kansas (3), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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