Mortgage company · complaint record
Own Up complaints
Filed under Own Up Holdings, Inc.
Consumers have filed 2 complaints about Own Up since 2022, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since June 2022
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 16, 2026
Most complained-about mortgage lenders & servicers
Own Up complaints by month
The busiest month was June 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Own Up answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Own Up problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Application denials 1
Own Up compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Own UpMortgages | - | 1 | - |
Compare side by side: Own Up vs Midwest Loan Services · Own Up vs Truhome Solutions · Own Up vs NEXA Mortgage · Own Up vs Hilltop
What people say about Own Up
All experiencesNo experiences with Own Up yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Own Up complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 9, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Own Up
How many complaints does Own Up have?
Own Up has 2 complaints on record since June 2022, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Own Up respond to complaints?
Yes. Own Up answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Own Up?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Own Up legit?
Own Up is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Own Up legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Own Up?
Complain to Own Up in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Own Up complaints come from?
Most come from South Carolina (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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