Auto lender · complaint record
PacWest Credit complaints
Filed under PacWest Credit, LTD
Consumers have filed 4 complaints about PacWest Credit since 2018, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Feb 22, 2024
PacWest Credit complaints by month
The busiest month was January 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How PacWest Credit answered all time
- Closed with explanation375%
- Untimely response125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What PacWest Credit complaints are about
Top PacWest Credit problems
Inside "Incorrect information on your report"
- Information is missing that should be on the report 1
PacWest Credit compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | PacWest CreditAuto loans & leases | - | 0 | - |
Compare side by side: PacWest Credit vs The Savings Group · PacWest Credit vs AC AutoPay LLC, Denver, CO Branch · PacWest Credit vs CARS Acquisition · PacWest Credit vs EA Holdings
What people say about PacWest Credit
All experiencesNo experiences with PacWest Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest PacWest Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 22, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | No timely reply |
| Aug 27, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 9, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 30, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about PacWest Credit
How many complaints does PacWest Credit have?
PacWest Credit has 4 complaints on record since January 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does PacWest Credit respond to complaints?
Yes. PacWest Credit answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with PacWest Credit?
The most common problems are incorrect information on your report (1), improper use of your report (1), managing the loan or lease (1).
Is PacWest Credit legit?
PacWest Credit is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is PacWest Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against PacWest Credit?
Complain to PacWest Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most PacWest Credit complaints come from?
Most come from Oregon (3), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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