Mortgage company · complaint record
Paragon Mortgage Services complaints
Filed under Paragon Mortgage Services, Inc.
Consumers have filed 2 complaints about Paragon Mortgage Services since 2020, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since July 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 15, 2026
Most complained-about mortgage lenders & servicers
Paragon Mortgage Services complaints by month
The busiest month was July 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Paragon Mortgage Services answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Paragon Mortgage Services problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
Paragon Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Paragon Mortgage ServicesMortgages | - | 1 | - |
Compare side by side: Paragon Mortgage Services vs Midwest Loan Services · Paragon Mortgage Services vs Truhome Solutions · Paragon Mortgage Services vs NEXA Mortgage · Paragon Mortgage Services vs Hilltop
What people say about Paragon Mortgage Services
All experiencesNo experiences with Paragon Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Paragon Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jul 5, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Paragon Mortgage Services
How many complaints does Paragon Mortgage Services have?
Paragon Mortgage Services has 2 complaints on record since July 2020, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Paragon Mortgage Services respond to complaints?
Yes. Paragon Mortgage Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Paragon Mortgage Services?
The most common problems are trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Paragon Mortgage Services legit?
Paragon Mortgage Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Paragon Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Paragon Mortgage Services?
Complain to Paragon Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Paragon Mortgage Services complaints come from?
Most come from Colorado (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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