Loan servicer · complaint record
Pave complaints
Filed under Pave, Inc.
Consumers have filed 1 complaint about Pave since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2017
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jun 28, 2017
Pave complaints by month
The busiest month was June 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pave answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Pave problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 1
Pave compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | PaveStudent loans | - | 0 | - |
Compare side by side: Pave vs Earnest · Pave vs College Ave Student Loan Servicing · Pave vs Meritize Financial · Pave vs LendKey Technologies
What people say about Pave
All experiencesNo experiences with Pave yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pave complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 28, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Questions about Pave
How many complaints does Pave have?
Pave has 1 complaint on record since June 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Pave respond to complaints?
Yes. Pave answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Pave?
The most common problems are dealing with your lender or servicer (1).
Is Pave legit?
Pave is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pave legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pave?
Complain to Pave in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pave complaints come from?
Most come from New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Pave
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