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Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026CryptoOther service problemFLFixedYes
Oct 1, 2026CryptoOther transaction problemAZMoney backYes
Oct 1, 2026CryptoMoney was not available when promisedFLMoney backYes
Oct 1, 2026CryptoOther service problemNYExplainedYes
Oct 1, 2026CryptoOther transaction problemMSExplainedYes
Sep 30, 2026CryptoUnexpected or other feesCTMoney backYes
Sep 29, 2026CryptoMoney was not available when promisedGAExplainedYes
Sep 29, 2026CryptoOther transaction problemTXMoney backYes
Sep 29, 2026CryptoOther transaction problemAZMoney backYes
Sep 29, 2026CryptoOther transaction problemAZExplainedYes
Sep 29, 2026CryptoOther transaction problemTNFixedYes
Sep 29, 2026CryptoFraud or scamFLFixedYes
Sep 29, 2026CryptoMoney was not available when promisedOHFixedYes
Sep 28, 2026CryptoMoney was not available when promisedORFixedYes
Sep 28, 2026CryptoOther transaction problem-Money backYes
Sep 28, 2026CryptoMoney was not available when promisedCAExplainedYes
Sep 27, 2026CryptoOther transaction problemOHFixedYes
Sep 27, 2026CryptoOther transaction problemFLExplainedYes
Sep 26, 2026CryptoFraud or scamPAIn progressYes
Sep 26, 2026CryptoOther transaction problemNMExplainedYes
Sep 26, 2026CryptoOther transaction problemTNFixedYes
Sep 25, 2026CryptoOther transaction problemGAExplainedYes
Sep 24, 2026CryptoUnexpected or other feesCAExplainedYes
Sep 24, 2026CryptoFraud or scamMAExplainedYes
Sep 24, 2026CryptoOther service problemTXExplainedYes
Sep 23, 2026CryptoMoney was not available when promisedFLExplainedYes
Sep 22, 2026CryptoOther transaction problemFLFixedYes
Sep 22, 2026CryptoMoney was not available when promised-ExplainedYes
Sep 22, 2026CryptoOther service problemALFixedYes
Sep 21, 2026CryptoOther service problemGAFixedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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