Lender · complaint record
PayZen complaints
Filed under PayZen, Inc.
Consumers have filed 4 complaints about PayZen since 2024, 1 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is problem when making payments.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #207 of 272
Since March 2024
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: May 26, 2026
Most complained-about personal & payday lenders
PayZen complaints by month
The busiest month was March 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How PayZen answered all time
- Closed with monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What PayZen complaints are about
Top PayZen problems
PayZen compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | PayZenPayday & personal loans | - | 1 | - |
Compare side by side: PayZen vs SoLo Funds · PayZen vs AAA Auto Title Loans · PayZen vs Powerpay · PayZen vs AmeriCash
What people say about PayZen
All experiencesNo experiences with PayZen yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest PayZen complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 26, 2026 | Payday & personal loans | Problem when making payments | Money back |
| Sep 30, 2025 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Jun 24, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 4, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about PayZen
How many complaints does PayZen have?
PayZen has 4 complaints on record since March 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does PayZen respond to complaints?
Yes. PayZen answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with PayZen?
The most common problems are problem when making payments (1), communication tactics (1), confusing or missing disclosures (1).
Is PayZen legit?
PayZen is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is PayZen legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against PayZen?
Complain to PayZen in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most PayZen complaints come from?
Most come from Texas (2), Ohio (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about PayZen
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