Loan servicer · complaint record
Performant Recovery complaints
Filed under Performant Recovery, Inc.
Consumers have filed 1 complaint about Performant Recovery since 2026, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer. It is the 36th most complained-about of 47 student loan servicers this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #36 of 47
Since February 2026
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Feb 24, 2026
Most complained-about student loan servicers
Performant Recovery complaints by month
The busiest month was February 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Performant Recovery answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Performant Recovery problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 1
Performant Recovery compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Performant RecoveryStudent loans | - | 1 | - |
Compare side by side: Performant Recovery vs Earnest · Performant Recovery vs College Ave Student Loan Servicing · Performant Recovery vs Meritize Financial · Performant Recovery vs LendKey Technologies
What people say about Performant Recovery
All experiencesNo experiences with Performant Recovery yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Performant Recovery complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Questions about Performant Recovery
How many complaints does Performant Recovery have?
Performant Recovery has 1 complaint on record since February 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Performant Recovery respond to complaints?
Yes. Performant Recovery answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Performant Recovery?
The most common problems are dealing with your lender or servicer (1).
Is Performant Recovery legit?
Performant Recovery is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Performant Recovery legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Performant Recovery?
Complain to Performant Recovery in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Performant Recovery complaints come from?
Most come from Minnesota (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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