Credit reporting
Perpay credit reporting complaints
Consumers have filed 143 complaints about Perpay's credit reporting, 91 in the last 12 months (+122%). Perpay answered 100% on time and closed 0% with relief. See the whole Perpay record.
Perpay against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Perpay | 91 | 100% | 0% |
Latest Perpay credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 18, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 17, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 9, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 5, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 25, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 25, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 12, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 20, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 5, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 15, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 30, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 22, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 15, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 3, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 23, 2024 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Apr 24, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 23, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Money back |
| Mar 26, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 20, 2024 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Fixed |
| Mar 5, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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