Credit reporting
Perpay credit reporting complaints
Consumers have filed 143 complaints about Perpay's credit reporting, 91 in the last 12 months (+122%). Perpay answered 100% on time and closed 0% with relief. See the whole Perpay record.
Perpay against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Perpay | 91 | 100% | 0% |
Latest Perpay credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 23, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jul 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 17, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Jul 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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