Debt collector · complaint record
Phoenix Asset Group complaints
Filed under Phoenix Asset Group LLC
Consumers have filed 6 complaints about Phoenix Asset Group since 2018, none in the last 12 months. It answered 50% on time and closed 17% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 17%
- Last 30 days
- 0
- Rank
- -
Since September 2018
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 30, 2022
Phoenix Asset Group complaints by month
The busiest month was September 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Phoenix Asset Group answered all time
- Closed with non-monetary relief116.7%
- Closed with explanation583.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Phoenix Asset Group problems
Inside "Communication tactics"
- Frequent or repeated calls 1
- You told them to stop contacting you, but they keep trying 1
Where Phoenix Asset Group complaints come from
Most complaints: Texas (2), Florida (1), Iowa (1), New Mexico (1), South Carolina (1).
Phoenix Asset Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Phoenix Asset GroupDebt collection | - | 0 | - |
Compare side by side: Phoenix Asset Group vs Green Square · Phoenix Asset Group vs EMoneyUSA · Phoenix Asset Group vs Mullooly Jeffrey Rooney & Flynn · Phoenix Asset Group vs Credit World Services
What people say about Phoenix Asset Group
All experiencesNo experiences with Phoenix Asset Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Phoenix Asset Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 30, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 13, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| May 13, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 23, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 8, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Sep 7, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
Questions about Phoenix Asset Group
How many complaints does Phoenix Asset Group have?
Phoenix Asset Group has 6 complaints on record since September 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Phoenix Asset Group respond to complaints?
Yes. Phoenix Asset Group answered 50% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Phoenix Asset Group?
The most common problems are communication tactics (2), threatened to contact someone or share information improperly (2), took or threatened to take negative or legal action (1).
Is Phoenix Asset Group legit?
Phoenix Asset Group is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Phoenix Asset Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Phoenix Asset Group?
Complain to Phoenix Asset Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Phoenix Asset Group complaints come from?
Most come from Texas (2), Florida (1), Iowa (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Phoenix Asset Group
No comments yet. Start the conversation - questions are welcome too.