Debt collection
Phoenix Financial Services debt collection complaints
Consumers have filed 2,465 complaints about Phoenix Financial Services's debt collection. See the whole Phoenix Financial Services record.
Phoenix Financial Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Phoenix Financial Services | 0 | - | - |
Latest Phoenix Financial Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 19, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 18, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Sep 17, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 16, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 16, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Sep 13, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 12, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 12, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Fixed |
| Sep 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 6, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 4, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Sep 1, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 26, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 21, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 15, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Aug 15, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Aug 14, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 12, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 8, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Aug 6, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jul 24, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Fixed |
| Jul 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 24, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Fixed |
| Jul 22, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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