Debt collection
Phoenix Financial Services debt collection complaints
Consumers have filed 2,465 complaints about Phoenix Financial Services's debt collection. See the whole Phoenix Financial Services record.
Phoenix Financial Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Phoenix Financial Services | 0 | - | - |
Latest Phoenix Financial Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 15, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 8, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Jul 2, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jul 2, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 30, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 30, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jun 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 25, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 21, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Fixed |
| Jun 17, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 15, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 11, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 4, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Jun 4, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 24, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| May 21, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| May 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 17, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| May 16, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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