Debt collection
Phoenix Financial Services debt collection complaints
Consumers have filed 2,465 complaints about Phoenix Financial Services's debt collection. See the whole Phoenix Financial Services record.
Phoenix Financial Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Phoenix Financial Services | 0 | - | - |
Latest Phoenix Financial Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Mar 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Nov 12, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 8, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 28, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Oct 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 21, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 17, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 15, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 15, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 8, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 8, 2024 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Sep 30, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Sep 25, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 25, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Sep 23, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Sep 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Phoenix Financial Services
No comments yet. Start the conversation - questions are welcome too.