Mortgage company · complaint record
Phoenix mortgage specialist complaints
Filed under Phoenix mortgage specialist inc.
Consumers have filed 1 complaint about Phoenix mortgage specialist since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 12, 2024
Phoenix mortgage specialist complaints by month
The busiest month was June 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Phoenix mortgage specialist answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Phoenix mortgage specialist problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
Phoenix mortgage specialist compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Phoenix mortgage specialistMortgages | - | 0 | - |
Compare side by side: Phoenix mortgage specialist vs Midwest Loan Services · Phoenix mortgage specialist vs Truhome Solutions · Phoenix mortgage specialist vs NEXA Mortgage · Phoenix mortgage specialist vs Hilltop
What people say about Phoenix mortgage specialist
All experiencesNo experiences with Phoenix mortgage specialist yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Phoenix mortgage specialist complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 12, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
Questions about Phoenix mortgage specialist
How many complaints does Phoenix mortgage specialist have?
Phoenix mortgage specialist has 1 complaint on record since June 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Phoenix mortgage specialist respond to complaints?
Yes. Phoenix mortgage specialist answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Phoenix mortgage specialist?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Phoenix mortgage specialist legit?
Phoenix mortgage specialist is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Phoenix mortgage specialist legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Phoenix mortgage specialist?
Complain to Phoenix mortgage specialist in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Phoenix mortgage specialist complaints come from?
Most come from Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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