Auto lender · complaint record
Pivot Rock Solutions complaints
Filed under Pivot Rock Solutions, LLC
Consumers have filed 3 complaints about Pivot Rock Solutions since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2021
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 21, 2023
Pivot Rock Solutions complaints by month
The busiest month was January 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pivot Rock Solutions answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pivot Rock Solutions complaints are about
Top Pivot Rock Solutions problems
Inside "Incorrect information on your report"
- Information is missing that should be on the report 1
Pivot Rock Solutions compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Pivot Rock SolutionsAuto loans & leases | - | 0 | - |
Compare side by side: Pivot Rock Solutions vs The Savings Group · Pivot Rock Solutions vs AC AutoPay LLC, Denver, CO Branch · Pivot Rock Solutions vs CARS Acquisition · Pivot Rock Solutions vs EA Holdings
What people say about Pivot Rock Solutions
All experiencesNo experiences with Pivot Rock Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pivot Rock Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 27, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 14, 2021 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
Questions about Pivot Rock Solutions
How many complaints does Pivot Rock Solutions have?
Pivot Rock Solutions has 3 complaints on record since January 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Pivot Rock Solutions respond to complaints?
Yes. Pivot Rock Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Pivot Rock Solutions?
The most common problems are incorrect information on your report (1), false statements or representation (1), problems at the end of the loan or lease (1).
Is Pivot Rock Solutions legit?
Pivot Rock Solutions is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pivot Rock Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pivot Rock Solutions?
Complain to Pivot Rock Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pivot Rock Solutions complaints come from?
Most come from Colorado (2), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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