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Debt collection

Planet Home Lending debt collection complaints

Consumers have filed 53 complaints about Planet Home Lending's debt collection, 11 in the last 12 months. Planet Home Lending answered 100% on time and closed 0% with relief. See the whole Planet Home Lending record.

Planet Home Lending against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Planet Home Lending11new100%0%53

Every debt collector ranked

Latest Planet Home Lending debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Jun 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCOExplainedYes
Jun 2, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNJExplainedYes
Apr 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Feb 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jan 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt was paidLAExplainedYes
Jan 16, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedPAExplainedYes
Jan 16, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedPAExplainedYes
Jan 9, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMSExplainedYes
Dec 4, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Oct 17, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyGAExplainedYes
Oct 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Aug 21, 2025Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Aug 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJExplainedYes
Aug 10, 2025Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Aug 7, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Aug 7, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Jul 21, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jul 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Mar 28, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeLAExplainedYes
Mar 23, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Mar 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Feb 20, 2025Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Oct 28, 2024Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMIExplainedYes
Sep 7, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
Apr 17, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Mar 4, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedILExplainedYes
Nov 28, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Nov 8, 2023Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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