Mortgage company · complaint record
Prodigy Mortgage complaints
Filed under PRODIGY MORTGAGE CORP
Consumers have filed 2 complaints about Prodigy Mortgage since 2014, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 3, 2017
Prodigy Mortgage complaints by month
The busiest month was November 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prodigy Mortgage answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Prodigy Mortgage complaints are about
Top Prodigy Mortgage problems
Prodigy Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Prodigy MortgageMortgages | - | 0 | - |
Compare side by side: Prodigy Mortgage vs Midwest Loan Services · Prodigy Mortgage vs Truhome Solutions · Prodigy Mortgage vs NEXA Mortgage · Prodigy Mortgage vs Hilltop
What people say about Prodigy Mortgage
All experiencesNo experiences with Prodigy Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prodigy Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 18, 2014 | Payday & personal loans | Applied for loan/did not receive money | Explained |
Questions about Prodigy Mortgage
How many complaints does Prodigy Mortgage have?
Prodigy Mortgage has 2 complaints on record since November 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Prodigy Mortgage respond to complaints?
Yes. Prodigy Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Prodigy Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), applied for loan/did not receive money (1).
Is Prodigy Mortgage legit?
Prodigy Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prodigy Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Prodigy Mortgage?
Complain to Prodigy Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prodigy Mortgage complaints come from?
Most come from New York (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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