Debt collection
Protocol Recovery Service debt collection complaints
Consumers have filed 27 complaints about Protocol Recovery Service's debt collection. See the whole Protocol Recovery Service record.
Protocol Recovery Service against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Protocol Recovery Service | 0 | - | - |
Latest Protocol Recovery Service debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Feb 1, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| May 16, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Sep 14, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | No timely reply |
| Jul 11, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Apr 2, 2014 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Mar 31, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 27, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 24, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 22, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 27, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Feb 19, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Feb 13, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 13, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jan 30, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 14, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Dec 27, 2013 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 18, 2013 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 10, 2013 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Dec 4, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 25, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 20, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 16, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Nov 4, 2013 | Debt collection | False statements or representationIndicated committed crime not paying | Explained |
| Oct 31, 2013 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Oct 11, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 18, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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