Debt collector · complaint record
Protocol Recovery Service complaints
Filed under Protocol Recovery Service, Inc.
Consumers have filed 29 complaints about Protocol Recovery Service since 2013, none in the last 12 months. It answered 75.9% on time and closed 0% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 0
- Answered on time
- 75.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Aug 1, 2025
Protocol Recovery Service complaints by month
The busiest month was November 2013 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Protocol Recovery Service answered all time
- Closed with explanation2275.9%
- Untimely response724.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Protocol Recovery Service complaints are about
Top Protocol Recovery Service problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 10
- Debt resulted from identity theft 2
- Debt was paid 2
Where Protocol Recovery Service complaints come from
Most complaints: California (6), Florida (2), Nevada (2), Pennsylvania (2), South Dakota (2).
Protocol Recovery Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Protocol Recovery ServiceDebt collection | - | 0 | - |
Compare side by side: Protocol Recovery Service vs Green Square · Protocol Recovery Service vs EMoneyUSA · Protocol Recovery Service vs Mullooly Jeffrey Rooney & Flynn · Protocol Recovery Service vs Credit World Services
What people say about Protocol Recovery Service
All experiencesNo experiences with Protocol Recovery Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Protocol Recovery Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Aug 20, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Feb 1, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Nov 8, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| May 16, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Sep 14, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | No timely reply |
| Jul 11, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Apr 2, 2014 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Mar 31, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 27, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 24, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 22, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Questions about Protocol Recovery Service
How many complaints does Protocol Recovery Service have?
Protocol Recovery Service has 29 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Protocol Recovery Service respond to complaints?
Yes. Protocol Recovery Service answered 75.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Protocol Recovery Service?
The most common problems are cont'd attempts collect debt not owed (14), false statements or representation (3), disclosure verification of debt (2).
Is Protocol Recovery Service legit?
Protocol Recovery Service is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Protocol Recovery Service legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Protocol Recovery Service?
Complain to Protocol Recovery Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Protocol Recovery Service complaints come from?
Most come from California (6), Florida (2), Nevada (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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