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Mortgage company · complaint record

Provadus complaints

Consumers have filed 1 complaint about Provadus since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since April 2017

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Apr 26, 2017

Rank
-

Provadus complaints by month

The busiest month was April 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Provadus answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Provadus problems

Provadus compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8ProvadusMortgages-0new100%0%-

Compare side by side: Provadus vs Midwest Loan Services · Provadus vs Truhome Solutions · Provadus vs NEXA Mortgage · Provadus vs Hilltop

What people say about Provadus

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Latest Provadus complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 26, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes

Questions about Provadus

How many complaints does Provadus have?

Provadus has 1 complaint on record since April 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Provadus respond to complaints?

Yes. Provadus answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Provadus?
Is Provadus legit?

Provadus is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Provadus legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Provadus?

Complain to Provadus in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Provadus complaints come from?

Most come from Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Provadus

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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