Mortgage company · complaint record
Purpose Funding complaints
Filed under Purpose Funding Inc.
Consumers have filed 2 complaints about Purpose Funding since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 26, 2021
Purpose Funding complaints by month
The busiest month was April 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Purpose Funding answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Purpose Funding problems
Purpose Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Purpose FundingMortgages | - | 0 | - |
Compare side by side: Purpose Funding vs Midwest Loan Services · Purpose Funding vs Truhome Solutions · Purpose Funding vs NEXA Mortgage · Purpose Funding vs Hilltop
What people say about Purpose Funding
All experiencesNo experiences with Purpose Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Purpose Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 26, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 28, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Purpose Funding
How many complaints does Purpose Funding have?
Purpose Funding has 2 complaints on record since April 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Purpose Funding respond to complaints?
Yes. Purpose Funding answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Purpose Funding?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Purpose Funding legit?
Purpose Funding is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Purpose Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Purpose Funding?
Complain to Purpose Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Purpose Funding complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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