Mortgage company · complaint record
Rate Plus complaints
Filed under Rate Plus, Inc.
Consumers have filed 2 complaints about Rate Plus since 2020, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since October 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 27, 2021
Rate Plus complaints by month
The busiest month was October 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rate Plus answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Rate Plus problems
Rate Plus compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Rate PlusMortgages | - | 0 | - |
Compare side by side: Rate Plus vs Midwest Loan Services · Rate Plus vs Truhome Solutions · Rate Plus vs NEXA Mortgage · Rate Plus vs Hilltop
What people say about Rate Plus
All experiencesNo experiences with Rate Plus yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rate Plus complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
Questions about Rate Plus
How many complaints does Rate Plus have?
Rate Plus has 2 complaints on record since October 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Rate Plus respond to complaints?
Yes. Rate Plus answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Rate Plus?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Rate Plus legit?
Rate Plus is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rate Plus legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Rate Plus?
Complain to Rate Plus in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rate Plus complaints come from?
Most come from California (1), Oregon (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Rate Plus
No comments yet. Start the conversation - questions are welcome too.