Mortgage company · complaint record
Reali complaints
Filed under Reali, Inc.
Consumers have filed 4 complaints about Reali since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 28, 2022
Reali complaints by month
The busiest month was November 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Reali answered all time
- Closed with explanation4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Reali problems
Reali compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | RealiMortgages | - | 0 | - |
Compare side by side: Reali vs Midwest Loan Services · Reali vs Truhome Solutions · Reali vs NEXA Mortgage · Reali vs Hilltop
What people say about Reali
All experiencesNo experiences with Reali yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Reali complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 28, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 31, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 3, 2020 | Mortgages | Trouble during payment process | Explained |
Questions about Reali
How many complaints does Reali have?
Reali has 4 complaints on record since November 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Reali respond to complaints?
Yes. Reali answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Reali?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), trouble during payment process (1).
Is Reali legit?
Reali is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Reali legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Reali?
Complain to Reali in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Reali complaints come from?
Most come from California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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