Mortgage company · complaint record
Regency Mortgage complaints
Filed under REGENCY MORTGAGE CORP.
Consumers have filed 2 complaints about Regency Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 29, 2015
Regency Mortgage complaints by month
The busiest month was February 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Regency Mortgage answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Regency Mortgage problems
Regency Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Regency MortgageMortgages | - | 0 | - |
Compare side by side: Regency Mortgage vs Midwest Loan Services · Regency Mortgage vs Truhome Solutions · Regency Mortgage vs NEXA Mortgage · Regency Mortgage vs Hilltop
What people say about Regency Mortgage
All experiencesNo experiences with Regency Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Regency Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 29, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Feb 2, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Regency Mortgage
How many complaints does Regency Mortgage have?
Regency Mortgage has 2 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Regency Mortgage respond to complaints?
Yes. Regency Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Regency Mortgage?
The most common problems are loan servicing, payments, escrow account (2).
Is Regency Mortgage legit?
Regency Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Regency Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Regency Mortgage?
Complain to Regency Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Regency Mortgage complaints come from?
Most come from New Hampshire (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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